Carrs Automotive Guarantee

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OUR GUARANTEE STANDS ABOVE INDUSTRY STANDARD.

At Carrs Automotive Repairs, we are committed to providing you with the highest quality professional repairs and service at a fair price. We recognize your need for exceptional customer service, and we back up our commitment with the following warranties.

LIFETIME PARTS & LABOUR GUARANTEE*

While other shops may cover their repairs for 12 months or 12,000 miles, we offer 2 year/24 months as a standard and can offer a guarantee for some repairs for as long as you own your car! We are so confident in the quality of the parts and practices we use as well as the skills of our career technicians that, for certian types of repairs and parts, we will guarantee them for as long you own your vehicle. That means that if something is covered by our lifetime guarantee and you ever have a failure to a component that we replaced on your vehicle, just bring us your vehicle, hand us the keys, and leave it to us to get you back on the road at no cost to you!

Warranty

In some cases, Carrs Automotive Repairs will not be able to offer a lifetime guarantee for a particular repair. In these instances, your repair will still be covered by our industry leading 24-month, 24,000 mile nationwide guarantee.

THE FINE PRINT

*Lifetime guarantee is restricted to certain types of repairs. Repairs must be performed with parts determined to be of appropriate quality and must accompany best practices for that repair. “Wear and tear” and maintenance items** are covered by either our lifetime guarantee or by standard wear warranties that apply to that item. Lifetime guaranteeis not transferable and can only be honoured at the Carrs Automotive Repairs location in which it the original service was performed. Carrs Automotive Repairs will not pay another facility to perform guarantee repairs. To keep warranties in effect, some maintenance terms may apply. Carrs Automotive Repairs reserves the right to void any guarantee if there is evidence of abuse, modification, neglect, intentional damage or repair of another system has affected the original warranted repair. Carrs Automotive Repairs will not guarantee any parts of the vehicle that was not repaired at Carrs Automotive Repairs, regardless how damaged. Other exceptions may apply. Carrs Automotive Repairs reserves the right to terminate this lifetime guarantee offering for any location at any time without notice. **“Wear and tear” and maintenance items include, but are not limited to: brakes, tyres, belts, wiper blades, fluid flushes, most gaskets, etc.